Can Maintenance Be Done Outside of 4S Stores During the Warranty Period?

[LeAvery]

Maintenance can be performed outside of 4S stores during the warranty period, but if the owner opts for maintenance at an unauthorized repair shop during this time, the manufacturer may refuse compensation for any issues that arise. It is advisable to have maintenance done at a 4S store while the vehicle is still under warranty. The automobile three-guarantee policy stipulates that consumers must perform maintenance at manufacturer-authorized 4S stores during the warranty period to be eligible for the three-guarantee services. If maintenance has been conducted at a non-4S store, claiming three-guarantee services requires providing a series of documents, including the repair shop's qualifications, material lists, maintenance items, quality inspection reports, duplicate copies of the completion and factory qualification certificates, and purchase proofs, which can be quite cumbersome.