Can Maintenance Be Done Outside 4S Stores?
1 Answers
Yes. Since 2017, the "Regulations on Motor Vehicle Maintenance and Repair" stipulate that manufacturers and 4S stores cannot refuse warranty services for vehicles on the grounds that maintenance was not performed at an officially authorized shop. Car owners are free to choose repair shops for maintenance. Except for automobile manufacturers fulfilling their responsibilities for defective vehicle recalls and the "Three Guarantees" for vehicle quality, no individual or entity may force or indirectly designate maintenance service providers. Here are some relevant details: 1. Precautions for maintenance outside 4S stores: When performing maintenance at external auto repair shops, it is essential to retain maintenance invoices, repair records, and certificates for replaced parts. This ensures proof of maintenance in case of quality issues and prevents 4S stores from refusing warranty claims due to lack of documentation. 2. Purpose of maintenance: Vehicle maintenance aims to keep the car clean, maintain normal technical conditions, eliminate potential hazards, prevent malfunctions, slow deterioration, and extend the vehicle's lifespan. 3. Maintenance intervals: Refer to the vehicle's user manual for specific intervals, as they vary by model. Generally, the first maintenance is due at 5,000 kilometers or 3 months (whichever comes first) from the purchase date. Subsequent maintenance should occur every 5,000 kilometers or 6 months. Always monitor your vehicle's condition and maintain a regular maintenance schedule.
