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Can I wait 10 days to install my Tuhu order?

4 Answers
KateLee
07/29/25 8:23pm

Tuhu orders cannot wait 10 days for installation. If you do not go to the store for installation within 10 days after placing the order, the ordered items will be returned to the original shipping location, and the order will be canceled. You will need to make a new appointment, so it's best to go for installation within 10 days. Here are specific details about Tuhu: 1. Introduction: Tuhu Car Maintenance, founded in Shanghai in 2011. Since then, China has had a professional "automotive maintenance e-commerce platform," specializing in tires, motor oil, car maintenance, car beauty, car accessories, etc., providing customers with an online appointment + offline installation car maintenance method. 2. Coverage: Tuhu Car Maintenance has more than 13,000 cooperative installation stores, with service capabilities covering 31 provinces, municipalities, and 405 cities. Users can enjoy professional pre-sales and after-sales services 365 days * 16 hours on the Tuhu Car Maintenance official website, APP, telephone, and WeChat platforms.

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SanJeremiah
08/14/25 5:03pm

Last year I booked a tire installation service on Tuhu, thinking I could go whenever I had time. But I ended up procrastinating for over ten days and completely forgot about it. When I finally wanted to go to the shop for installation, the customer service informed me that the order had expired and the service was no longer valid. I had to place a new order and pay again, losing the discount in vain. Since then, I've learned my lesson and always handle orders promptly. Delaying installation for 10 days carries significant risks—it's best not to procrastinate. Quickly schedule an appointment or contact customer service to see if an extension is possible. Prolonged delays may lead to order invalidation. Wasting money is a minor issue, but delaying car use is more troublesome. Now I always set reminders to complete orders within a week after placing them to avoid similar mistakes.

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CaydenMarie
10/16/25 4:08am

As a car owner with years of driving experience, I place great importance on the timeliness of vehicle maintenance. For example, delayed tire installation may lead to uneven wear and affect driving safety. If a Tuhu order is not installed within 10 days, the order system may deem the service expired and void. I recommend not waiting too long and promptly scheduling the installation or checking the order details to confirm the validity period. In case the deadline is missed, try contacting customer service for a solution, but don't get your hopes up too high. When placing an order, I always choose a convenient time slot and plan my schedule in advance.

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EvaMarie
11/29/25 4:56am

My friend booked an oil change service on Tuhu but was too busy and delayed until the tenth day. The customer service informed him that the order had expired, and he could either cancel for a refund or pay extra to reschedule. After urgent communication, the customer service accommodated him by extending the deadline for a few days. So, not going for installation within 10 days might pose a risk, but timely contact can often remedy the situation.

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