Can I still enjoy the three-year warranty if I don't get maintenance at a 4S shop?
1 Answers
You can still enjoy the three-year warranty even if you don't get maintenance at a 4S shop. Since the promulgation of the "Regulations on the Maintenance of Motor Vehicles" in 2017, car owners have been free to choose maintenance locations for their vehicles, and manufacturers and 4S shops cannot refuse repairs on the grounds that the car was not serviced at an authorized location. Therefore, even if maintenance is not performed at a 4S shop, you can still enjoy the three-year warranty. During the car warranty period, as long as the vehicle is used normally under specified conditions, any faults or part damages that occur during the process can enjoy free repair or replacement services. Generally, different parts and components have different warranty periods. For example, components that wear out quickly, such as batteries, air filters, cabin air filters, and timing belts, have shorter warranty periods. Cases where the normal three-year warranty does not apply include: damage caused by improper use, maintenance, or storage by the consumer; damage caused by disassembly by non-warranty repairers; lack of warranty certificate and valid invoice; mismatch or alteration of the warranty certificate model with the repaired product; and damage caused by force majeure.
