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Can I still enjoy the three-year warranty if I don't get maintenance at a 4S shop?

1 Answers

DelBrayden

07/24/25 4:48am

You can still enjoy the three-year warranty even if you don't get maintenance at a 4S shop. In principle, no matter where you get maintenance, it will not pose any threat to the owner's three-guarantee rights. The national three-guarantee policy does not stipulate any connection between not getting maintenance at a 4S shop and the three-guarantee service. The three-guarantee policy states that as long as maintenance is performed according to the manufacturer's regulations, the warranty will not be voided. If a part unrelated to maintenance has a problem, there is no issue with enjoying the three-guarantee service during the warranty period. However, in actual practice, if any problem occurs with the engine and maintenance during the warranty period was not done at a 4S shop, requesting the three-guarantee service might be somewhat troublesome. Situations where the three-guarantee does not apply: 1. Damage caused by improper use, maintenance, or storage by the consumer; 2. Damage caused by disassembly by non-three-guarantee repairers; 3. Absence of a three-guarantee certificate and valid invoice; 4. The model on the three-guarantee certificate does not match the repaired product model or has been altered; 5. Damage caused by force majeure.

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