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Can I still enjoy the three guarantees without going to the 4S store for maintenance?

4 Answers
LeJohn
08/26/25 4:23am

Can I still enjoy the three guarantees without going to the 4S store for maintenance? As long as the first maintenance of a new car is carried out at the 4S store, subsequent maintenance can still enjoy the three guarantees even if it is not done at the 4S store. The following is a related introduction about the three guarantees for automobiles: Introduction: The three guarantees policy for automobiles is the abbreviation of "repair, replacement, and refund" implemented by retail businesses for the goods they sell. It refers to a credit guarantee method adopted by the seller for the goods purchased by the buyer within a certain period after the goods enter the consumer field. Content: If the same fault is repaired more than 5 times, the car can be replaced. During the validity period of the three guarantees, if the cumulative repair time of the car exceeds 35 days, or the cumulative number of repairs caused by the same product quality problem exceeds 5 times, the consumer can replace the car. If the repair time exceeds 5 days, the owner has the right to drive a spare car.

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LilahLynn
09/08/25 5:41am

I also struggled with this issue when buying a car before. To be honest, skipping dealership maintenance doesn't necessarily mean forfeiting the three guarantees. Chinese law clearly stipulates three-guarantee policies - as long as you get maintenance at legitimate third-party shops using qualified parts (like OEM or certified components) and keep complete service records with invoices, your rights remain protected. Manufacturers might make excuses like unauthorized modifications or improper maintenance to deny claims, so always choose reputable shops and monitor part wear regularly. My friend successfully claimed three-guarantee services after using neighborhood garages for years - the key is maintaining thorough documentation and confronting manufacturers immediately if issues arise to avoid being shortchanged. Bottom line: Don't fear hassle, follow the law, as three-guarantee rights are your fundamental consumer safeguard.

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EthanDella
10/22/25 5:45am

Based on my over a decade of driving experience, maintenance doesn't have to strictly adhere to dealership services. The Three Guarantees Law allows car owners to choose their own repair shops, but it's crucial to ensure the maintenance process is professional. Manufacturers often use this as an excuse to avoid warranty responsibilities, but in reality, you just need to prove you haven't messed things up. For every maintenance session, I personally verify if the materials used match the original factory standards, such as ensuring the correct oil type is used, and I take photos and keep receipts as proof. In case of any malfunctions, these pieces of evidence can be used to claim the Three Guarantees service. Don't be tempted by cheap prices at unreliable small shops in daily life, as penny-wise can be pound-foolish. Remember, details determine success or failure.

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LucyLee
12/05/25 6:08am

The three-guarantee policy is actually quite consumer-friendly, as it doesn't mandate maintenance exclusively at 4S shops. After researching, the key point is that maintenance quality must meet standards. If done elsewhere, just choose certified repair shops using genuine parts and keep all receipts. Don't neglect maintenance intervals - timely servicing prevents issues. If manufacturers deny warranty claims, simply present evidence and argue your case confidently.

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