Can I return the car if my phone is not with the car?
2 Answers
You cannot return the car if your phone is not with it, as you need to use the app on your phone to complete the return process. Here is some basic information about cars: Definition: According to the latest national standard in China, 'Terms and Definitions of Motor Vehicles and Trailers,' a car is defined as a non-track vehicle with four or more wheels, powered by an engine, and primarily used for: transporting people and/or goods; towing vehicles that carry people and/or goods; or for special purposes. Identification Code: The Vehicle Identification Number (VIN) is globally standardized, carries maximum information, and is searchable, making it the unique 'ID card' for vehicles worldwide. The VIN consists of a combination of letters and Arabic numerals, totaling 17 characters. From the VIN, you can identify the vehicle's country of manufacture, the manufacturing company or plant, vehicle type, brand, model series, body style, engine model, model year, safety device model, inspection digit, assembly plant name, and production sequence number. Once a VIN is assigned to a vehicle, this code accompanies the vehicle throughout its lifecycle, including registration, insurance, annual inspections, maintenance, repairs, and until it is recycled or scrapped.
I frequently use car-sharing services and have noticed that returning the car usually fails when the phone and the car are not together. The reason is simple: the car-sharing app requires you to click the confirm return button on your phone and verify if the GPS location matches. Once, I left my phone in the car, which was parked in a parking lot, and the app showed the car as unreturned, so the system continued to charge me. I had to quickly call customer service, who manually processed it, but I was charged an extra 30 yuan as a滞留费 (滞留费:滞留费). I recommend users keep their phones with them or bind a backup device in the service settings in advance. In terms of safety, this also prevents the car from being stolen; I’ve heard of cases where someone forgot to lock the car, but the app’s protection prevented anyone from tampering with it. Remember, don’t let the two separate to avoid trouble.
