Can I Return a New Car with Scratches Upon Delivery?

1 Answers
Karl
07/30/25 12:46am
Manufacturers may offer a replacement, but a refund is not guaranteed. When taking delivery of a new car, it's crucial to inspect the vehicle's condition carefully. Exterior Inspection: The focus should be on the paintwork. First, conduct a thorough check of the vehicle's exterior to see if there are any scratches, especially on the four corners of the car, as minor scrapes can occur during transportation. To avoid any regrets, it's advisable to request moving the car to an outdoor area with good lighting for a detailed inspection. Interior Inspection: Check if all interior equipment is functioning properly. Familiarize yourself with and test all buttons, settings on the dashboard, ensure the interior is clean and new-looking, and verify that all included accessories are present. Finally, take the car for a short drive to confirm all functions are working correctly and the vehicle operates smoothly.
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