Can I Request a Vehicle Replacement for a Faulty New Car Battery?

[DeIris]

Article 20 of the Three Guarantees Law stipulates that during the warranty period of a household automobile product, if the conditions for replacement or return as specified are met, the consumer may request replacement or return from the seller by presenting the Three Guarantees certificate, purchase invoice, and other relevant documents. Within 60 days from the date the seller issues the purchase invoice or within 3,000 kilometers of driving distance (whichever comes first), if the household automobile product experiences failure in the steering system, failure in the braking system, body cracking, or fuel leakage, and the consumer chooses to replace or return the vehicle, the seller shall be responsible for providing a free replacement or return. During the warranty period of the household automobile product, if any of the following situations occur and the consumer chooses to replace or return the vehicle, the seller shall be responsible for the replacement or return: 1. If the vehicle has undergone repairs twice for serious safety performance failures, and the failures persist or new serious safety performance failures arise. 2. If the engine or transmission has been replaced twice, or the same major component of the engine or transmission has been replaced twice due to quality issues, and the vehicle still cannot function normally (the replacement counts for the engine, transmission, and their major components are not cumulative). 3. If the same major component of the steering system, braking system, suspension system, front/rear axle, or body has been replaced twice due to quality issues, and the vehicle still cannot function normally. The major components of the steering system, braking system, suspension system, front/rear axle, and body shall be explicitly listed by the manufacturer on the Three Guarantees certificate, and their categories must comply with relevant national standards or regulations, with specific requirements to be further stipulated by the General Administration of Quality Supervision, Inspection, and Quarantine. Article 21 states that during the warranty period of a household automobile product, if the cumulative repair time due to product quality issues exceeds 35 days, or if the same product quality issue has been repaired more than five times, the consumer may request a replacement from the seller by presenting the Three Guarantees certificate and purchase invoice. Your vehicle's situation does not meet the Three Guarantees Law's requirements for replacement or return. It is recommended that you negotiate with the 4S dealership.