Can I request a replacement if the new car's wipers have issues?
2 Answers
The warranty period for new car wipers is 6 months or 10,000 kilometers. You can apply for a replacement if the warranty conditions are met. Replacement indications: As fragile items, there's no precise or uniform answer for how often new car wipers should be replaced. When you notice residual stains, streak marks, shaking, or unusual noises during wiper operation, it indicates the wipers need replacement. Replacement method: First lift the wiper arm away from the windshield until it's perpendicular to the glass. Then press the tab to remove the old wiper blade, insert the new wiper, and gently rotate the new blade until the hook snaps into place to secure it. Finally, return the wiper to the windshield.
I recently bought a new car, and within less than a month of driving, the windshield wipers started making strange noises and left obvious streaks when wiping, severely affecting driving safety in rainy weather. As an experienced driver, I fully understand the importance of windshield wipers. If a new car has quality issues during the warranty period, the manufacturer must take responsibility for replacement. I immediately contacted the 4S store where I purchased the car, brought the purchase invoice and vehicle registration certificate, and they confirmed it was a manufacturing defect after inspection, then replaced the wiper blades for free. The whole process was smooth and took only half an hour. Please note that new car warranties typically cover 3 years or 60,000 kilometers, and even wear-and-tear parts like wiper blades are included in the coverage. Don’t attempt DIY repairs to avoid voiding the warranty; regularly cleaning the wiper blades with a damp cloth can extend their lifespan. Although wiper issues may seem minor, they are crucial for driving safety—don’t neglect or delay addressing them.
