Can I request a refund if the 4S store does not provide the vehicle certificate?
1 Answers
You can request a refund if the 4S store does not provide the vehicle certificate, as the vehicle certificate is an important document proving whether the vehicle meets the required standards. The absence of the certificate indicates that the vehicle is not qualified, making it unsellable. Therefore, requesting a refund is reasonable and lawful. Below is relevant information about the vehicle pickup process for consumers: 1. Pay attention to checking the accompanying documents: These include the purchase invoice, vehicle certificate, vehicle conformity certificate, vehicle registration certificate, warranty certificate, etc. These documents are crucial, as some are necessary for later registration, so they must be complete; otherwise, new vehicle registration will be affected. 2. Pay attention to checking the vehicle's appearance: Try to have the vehicle parked outdoors in well-lit conditions to check if the paint is uniform and whether there are any scratches or wear on the paint surface. 3. Pay attention to checking the electrical equipment: New vehicles are generally not allowed for test drives, so after starting the engine, check its condition and test the functions of other electrical equipment, including lights, wipers, air conditioning, multimedia, windows, etc.
