Can I Request a Battery Replacement for a New Car with a Dead Battery?
1 Answers
It should be possible. Currently, new cars generally come with a warranty of 3 to 4 years or 60,000 to 100,000 kilometers. However, another point to consider is whether the battery depletion was caused by leaving certain electrical appliances on. Below is relevant information: Reasons for battery depletion include: Personal usage issues: Short driving distances leading to insufficient battery charging; prolonged use of high-power electrical appliances, or electrical appliances left on after the vehicle is locked. Vehicle quality issues: Battery quality problems resulting in insufficient charge storage, short circuits or open circuits between battery terminals, loose battery terminal clamps, or vehicle body leakage. Since the actual vehicle cannot be inspected, an accurate fault diagnosis is not possible. It is recommended to contact your local 4S store for inspection and repair. If the battery depletion is due to quality issues and the battery is still within the warranty period with normal maintenance, a claim for replacement can be made.