Can I Request a Battery Replacement for a New Car with a Dead Battery?

[ManuelLynn]

It should be possible. Currently, new cars generally come with a warranty of 3 to 4 years or 60,000 to 100,000 kilometers. However, another point to consider is whether the battery depletion was caused by leaving certain electrical appliances on. Below is relevant information: Reasons for battery depletion include: Personal usage issues: Short driving distances leading to insufficient battery charging; prolonged use of high-power electrical appliances, or electrical appliances left on after the vehicle is locked. Vehicle quality issues: Battery quality problems resulting in insufficient charge storage, short circuits or open circuits between battery terminals, loose battery terminal clamps, or vehicle body leakage. Since the actual vehicle cannot be inspected, an accurate fault diagnosis is not possible. It is recommended to contact your local 4S store for inspection and repair. If the battery depletion is due to quality issues and the battery is still within the warranty period with normal maintenance, a claim for replacement can be made.

[Maeve]

As a new car owner who recently purchased a vehicle, I also encountered a dead battery issue. That time, it was because I forgot to turn off the headlights after parking, and the car wouldn't start the next day. After towing it to the 4S shop, they diagnosed it as improper usage on my part, which wasn't covered under the free replacement policy. However, if the battery itself had quality defects, such as internal short circuits or insufficient capacity, it would qualify for a warranty replacement. New car batteries typically come with a 1-3 year warranty. It's advisable to first reflect on your usage habits, like whether the car has been left idle for long periods or if electrical appliances were left on, to avoid unnecessary complaints. The key is to have the 4S shop use a diagnostic tool to check the battery voltage and cycle count. If it's a factory defect, you can directly request a replacement. Of course, it's important to regularly start the car to charge the battery, driving it at least once a week to prevent similar issues and extend the battery's lifespan.

[IvanAnn]

I often help friends with car repairs, and battery drain is quite common in new cars. Possible causes include short circuits, internal quality issues, or circuit abnormalities. Whether you can request a replacement for a new car's battery drain depends on the specific diagnosis: if it's a manufacturing defect such as electrolyte leakage or loose electrodes, it falls under warranty, and you can directly ask the 4S store for a free replacement. However, if it's due to owner error, such as frequent short-distance driving or forgetting to turn off the air conditioning, you may have to handle it at your own expense. It's recommended to first test the battery voltage with a multimeter; normally, it should be above 12.6 volts, and if it drops below 11.8 volts when drained, it may be damaged. The 4S store will issue a report after testing, and it's safer to request a replacement based on this report. Developing good habits, such as checking that all electrical devices are turned off before shutting down the engine, especially preheating for a while before cold starts in winter, can significantly reduce the risk of battery drain.

[LeAva]

From the perspective of consumer rights, it is indeed possible to request a replacement for a new car battery that has lost power, provided the issue is due to quality reasons rather than user error. According to the automotive three-guarantee policy, as a key component, the battery is typically covered under the warranty period (usually 1-2 years). If the battery loses power without reason, first check the warranty terms in the vehicle manual, then have the 4S store test the battery's health: if defects such as short circuits, aging, or insufficient capacity are found, a free replacement can be obtained. It is recommended to contact the manufacturer's customer service or a professional organization to file a complaint, ensuring that your rights are not overlooked. Additionally, pay attention to daily usage details, such as avoiding leaving the car unused for extended periods, to prevent unnecessary battery depletion.

[LeBrooklyn]

For daily-driving family users, a dead car battery can be a real headache. First, you can check for possible causes yourself, such as whether electrical devices were left on after parking or if the vehicle has been idle for an extended period. If you confirm it's a quality issue, promptly visit the 4S dealership to request a replacement—they are obligated to handle it free of charge during the warranty period. It's recommended to develop a habit of turning off all lights and multimedia before shutting off the engine and to periodically start the engine to charge the battery for more than 20 minutes. This not only extends the battery's lifespan but also avoids the risk of breakdowns due to power loss. If you encounter sudden issues, don’t hesitate to visit a professional repair shop for inspection.