Can I Get Free Rescue Services with Insurance?

[Ida]

Buying insurance can provide free rescue services. Additional information: 1. Free fuel delivery service: Sometimes you may run out of gasoline and cannot find a gas station immediately. In such cases, you can contact your insurance company by phone to request free fuel delivery. You only need to pay for the cost of the gasoline. 2. Free water refill service: Similar to the fuel delivery service, when the coolant is insufficient and causes the radiator to overheat, making it impossible to continue driving, do not force the car to run as it may damage the engine. You can also contact your insurance company for a free water refill service. Compared to other rescue companies, this service is more reliable. 3. Free jump-start service: Similar to the fuel and water services mentioned above, insurance companies also provide free jump-start services. This situation might occur more frequently than running out of fuel or overheating, such as when car lights are left on overnight, leading to a dead battery and inability to start the car. 4. Free towing service: The chances of a car breaking down outdoors are not very high, but issues like flat tires or mechanical failures in the powertrain can occur. When the car cannot be driven, towing becomes essential. Some car insurance policies include one free towing service, usually within a 100-kilometer range, where the insurance company provides free towing.

[OClara]

When I bought car insurance before, I asked the insurance company, and they said many car insurance packages now include free roadside assistance services, especially comprehensive or commercial insurance. However, it's important to note that 'free' doesn't mean unlimited—for example, you might only be able to use it three times a year, and towing beyond 100 kilometers would require additional payment. Last winter, my car battery died, and I called for assistance. Someone arrived within half an hour to jump-start it, and indeed, no charge was applied. But if you only purchase compulsory traffic insurance, this service definitely won't be included. It's best to have the insurance agent include the roadside assistance terms in the contract when buying insurance.

[Nadia]

A friend in the insurance industry told me that over 80% of commercial auto insurance policies now include free emergency assistance as an add-on, covering basic services like towing, fuel delivery, and tire changes. However, there are significant differences among insurance companies. For example, Ping An typically offers unlimited urban emergency assistance throughout the year, while PICC may limit it to 3-5 times. It's important to note that emergency services are only available for non-accident situations. If a tow is needed due to a car accident, the insurance's towing service must be used, which is not part of the free assistance. Additionally, new car owners should remember to activate the service, as it sometimes requires a separate application to enable.

[JulianaFitz]

This is what we young people care most about when buying insurance! Last year, my car had a flat tire in the middle of the night, and the free rescue service from the insurance saved me over 300 yuan in towing fees. But not all insurance policies offer this—the package I bought specified 24-hour rescue service, while my colleague's cheaper insurance didn't include it. Nowadays, many apps show 'value-added services' when purchasing insurance, and you just need to check the roadside assistance option—usually it's free for the first year. However, watch out for hidden clauses, like potential two-hour wait times for rescue during holidays or having to cover fuel costs in remote areas.