Can I Get an Assessment at a 4S Shop Without Repairing?
1 Answers
You can get an assessment at a 4S shop without repairing. Below is the detailed process for car insurance claims: 1. Report the Incident: Promptly call the national unified customer hotline for car insurance to report the incident, such as "Pacific Insurance" at 95500, "Taiping Insurance" at 95589, or "Ping An Auto Insurance" via the "Ping An Good Driver" app for online reporting. Insurance regulations stipulate that the policyholder must report the incident within 48 hours of its occurrence. If reported after 48 hours and the policyholder cannot provide relevant incident proof, making it impossible for the insurer to verify the incident's authenticity and the extent of the loss, the insurer reserves the right to deny the claim. 2. On-site Inspection: Upon receiving the report, the insurance company will arrange for an inspector to assist with on-site handling. The inspector will then indicate which claim materials are required, and these materials must be submitted to the insurer promptly after the incident is resolved. 3. Assessment: The assessor will evaluate the vehicle's damage and issue an assessment form. If the policyholder agrees with the amount on the assessment form and has no objections, they can sign to initiate the claim. If the policyholder believes the insurer's assessment is unreasonable, they should refuse to sign the assessment form. 4. Submit Claim Materials and Review: After the incident is resolved, submit the claim materials as required by the insurer. Upon receiving the materials, the insurer will complete the approval process as quickly as possible and notify the policyholder of the result. The review time depends on the claim amount; larger claims will take longer to review.
