Can I exchange the car if there is a problem with the transmission of a new car?
1 Answers
If there is a problem with the transmission of a new car, you can request an exchange. Within the three-guarantee period (the three-guarantee period is 2 years or 50,000 kilometers, whichever comes first), if the cumulative repair time exceeds 35 days, or if the same quality issue leads to repairs more than 5 times, the consumer can exchange the car. Precautions for inspecting a new car are as follows: Check whether the vehicle surface has damages, dents, color differences, paint peeling, or missing body parts. It is recommended to pay special attention to the edges of the doors and areas prone to wear such as the wheel hubs and tires. Open the hood to check if the engine oil is clear, and whether the levels of antifreeze, brake fluid, power steering fluid, and windshield washer fluid are within the standard range. Test whether all buttons inside the vehicle are functional, if the wipers operate normally without leaving streaks, and check all lights. Open the trunk to inspect if the onboard tools (such as the warning triangle, jack, wheel bolt wrench, etc.) and the spare tire are complete. Pay attention to the wheel hubs and tires. There will inevitably be some wear from driving, and the small gap between the brake discs can easily cause scratches during driving. Check if the vehicle documents match the engine identification number on the windshield, and verify the production date. If everything is in order, you can proceed to take delivery of the car.
