Can I Enjoy Warranty Service Without Maintenance at a 4S Store?

[DeBrianna]

If maintenance is not performed at an authorized 4S store designated by the manufacturer, it is generally considered as voluntarily giving up warranty service. Here are the relevant details: Prerequisites: Although automotive repair management regulations mention that consumers have the autonomy in vehicle maintenance and can voluntarily choose to go to a 4S workshop or other repair shops for maintenance without losing warranty service, this regulation also has prerequisites. First, maintenance performed outside of 4S stores must meet the relevant requirements specified in the manufacturer's maintenance manual, and the repair shop must have a formal business license. Situations Where Warranty Is Not Applicable: In the following cases, the warranty cannot be continued because social repair shops may cause vehicle malfunctions due to improper operations/use of non-original parts, etc. If the contract (maintenance order), maintenance items, quality inspection form, and completion certificate are not properly completed, the warranty will not be honored. If the vehicle owner does not use, maintain, or repair the product according to the instructions, it may lead to vehicle damage, resulting in the loss of warranty service.