Can I Enjoy the Three Guarantees Without Maintenance at a 4S Shop?
1 Answers
Not going to a 4S shop for maintenance does not affect the three guarantees. As long as the first maintenance of a new car is done at a 4S shop, subsequent maintenance can be performed elsewhere without losing the three guarantees. However, if a new car owner fails to have the first maintenance done at the designated 4S shop or manufacturer-authorized service station within the specified mileage, and the car develops issues, even within the warranty period, the owner may have to bear certain repair costs. Below is relevant information: 1. During the warranty period: During the car's warranty period, as long as the fault or part damage occurs under normal usage conditions as specified, the manufacturer will provide free repair or replacement of corresponding parts. 3. Three guarantees policy: The car three guarantees policy is a retail business practice where the seller provides 'repair, replacement, and refund' guarantees for sold products.