Can I Enjoy the Three Guarantees Without Maintenance at a 4S Shop?

1 Answers
SanDelaney
07/29/25 8:05pm
Can I enjoy the three guarantees without maintenance at a 4S shop? The three guarantees policy for automobiles does not stipulate that car owners must perform maintenance at a 4S shop. Relevant introduction of the three guarantees policy is as follows: Number of repairs: If the same fault is repaired more than 5 times, the car can be replaced. Within the validity period of the three guarantees (the validity period is 2 years or 50,000 kilometers, whichever comes first), if the cumulative repair time exceeds 35 days or the cumulative number of repairs caused by the same product quality problem exceeds 5 times, the consumer can replace the car. Number of engine replacements: Within 60 days from the date the seller issues the car purchase invoice or within 3,000 kilometers (whichever comes first), if the engine is replaced twice and still does not function properly, the car can be returned. Within the validity period of the three guarantees, if two repairs have been performed due to serious safety performance faults, and the serious safety performance faults have not been eliminated or new serious safety performance faults appear, or if the engine or transmission has been replaced twice, or if the same major parts of the steering system, braking system, suspension system, front/rear axle, or body have been replaced twice due to quality problems and still cannot be used normally, the seller shall be responsible for the return when the consumer chooses to return the car. Quality problems:
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