Can I Claim Insurance for a Broken Car Window?

3 Answers
OClara
07/24/25 10:56am
You can claim insurance for a broken car window. When a car is parked and its window is smashed, it is generally necessary to report the incident to the traffic police or local police station and obtain relevant documentation. If the insurance company requires an on-site inspection, you should cooperate. Below are several situations where glass insurance does not provide coverage: 1. No coverage for window film: Many vehicles have explosion-proof film applied to their windows, but glass insurance only covers the loss due to the window breaking alone; the film on the window surface is not covered. 2. No coverage for label damage: The top right corner of the windshield usually has labels such as compulsory insurance, annual inspection, and environmental protection stickers. These labels are for one-time use, and if the glass breaks and needs replacement, the cost of replacing these labels must be borne by the car owner. 3. No coverage for additional equipment damage: Many windshields have electronic devices installed above them, such as dash cams or ETC devices. If the glass breaks and damages these devices, the insurance company will not cover the losses beyond the glass itself.
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IkerAnn
08/11/25 2:34am
It depends on whether you have purchased the corresponding car insurance. Generally, the current vehicle damage insurance includes separate glass breakage coverage. As long as you have this vehicle damage insurance, you can claim compensation if your glass is smashed. However, it's important to note that you must first report the incident to the police and obtain a case filing receipt proving that the damage was caused by malicious third-party actions. Only then will the insurance company acknowledge the claim. Also, don't rush to repair the car—the first step is to call your insurance company to report the incident, and they will arrange for an assessor to inspect and photograph the damage. The entire claims process may take three to four days. Paying out of pocket for glass replacement could cost anywhere from a few hundred to a few thousand, while going through insurance might involve calculating depreciation and deductibles. Additionally, check if your insurance policy includes an absolute deductible clause—if you've signed such a clause, you may have to bear part of the cost yourself.
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VanJack
09/25/25 4:05am
Once my car was parked on the roadside, and the passenger side window got smashed. After reporting to the police, I directly filed an insurance claim. In your case, there's a high probability you'll get compensated, but you must have purchased vehicle damage insurance. Since last year's new regulations, glass coverage is mostly included in the vehicle damage insurance. When calling the insurance company to report the claim, make sure to state that it was maliciously damaged by someone else. It's best to take photos from different angles on the spot for documentation. The damage assessment process is crucial—the assessor might first ask you to get an estimate at a 4S shop or a designated repair shop. A heads-up: sunroof glass is usually not covered under glass insurance, and mirror damage depends on the specific policy. If it's an old car and the window replacement only costs a few hundred bucks, I'd suggest paying out of pocket. Otherwise, filing a claim might lead to a premium increase of a few hundred dollars the next year, which wouldn't be worth it. For the claim settlement, bring your ID, insurance policy, and bank card. After the repair, remember to get the invoice for the insurance company to process the payment.
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