Can I Claim Compensation for Water in New Car Headlights?
2 Answers
If the headlights have not suffered any external damage, the phenomenon of water mist inside the lens is abnormal, mainly caused by poor sealing of the headlights, which is a clear quality issue with the components. You can fully claim compensation and replacement from the 4S store. Below is relevant information about car headlights: 1. Introduction: Car headlights, also known as car front lights or car LED daytime running lights, serve as the eyes of the car. They not only relate to the external image of the car owner but are also closely linked to safe driving at night or under bad weather conditions. The use and maintenance of car lights should not be overlooked. 2. Modification Methods: Increasing power or adding auxiliary lights; this method is low-cost but has limited effects. Replacing a 50W headlight with a 100W one will not simply double the brightness but only increase it slightly. Since the circuit is not matched for using a 100W bulb, the corresponding increase in circuit loss will cause the voltage at both ends of the headlight to drop, leading to an increased load on the circuit and creating potential safety hazards.
I just bought a new car less than half a year ago, and the headlights already got water inside, making the light blurry. It felt particularly unsafe while driving. I immediately drove to the 4S store to inquire about a claim. After inspection, they said it was due to improperly applied sealant, which is a manufacturing quality issue, so they replaced the headlights for free. Since the car is still under warranty, water ingress in critical components like headlights is generally covered, unless you've modified them yourself or damaged them in a collision. Remember not to delay too long, as prolonged moisture can corrode the internal wiring, making repairs more expensive and potentially affecting electrical safety. When buying a car, make sure to check the warranty manual—usually, it covers three years or 60,000 kilometers. If you encounter such an issue, just bring the invoice and photos to the 4S store to discuss, and they will usually handle it. I think this is quite common; a friend’s new car had a similar issue, and it was resolved in the end.
