Can I Claim Compensation for Issues with a New Car?

1 Answers
ElleDella
07/29/25 8:44pm
Can I Claim Compensation for Issues with a New Car? Here is the relevant information about claiming compensation for issues with a new car: 1. Relevant Regulations: The new automobile three-guarantee regulations stipulate that if major components such as the transmission or engine have inherent defects, and after diagnosis by the dealership and manufacturer, the vehicle cannot meet its intended function and usage conditions, you can request repair, return, or compensation. 2. Considerations: Be vigilant in inspecting and assessing whether the defect is due to inherent issues with major components like the transmission. If the following conditions are not met, you cannot claim your right to compensation: (1) Whether there are human factors, such as damage caused by your own operational errors. (2) Whether it is a simple electrical fault that can be resolved without disassembling components like the transmission, engine, or body. (3) Determining the severity of the fault requires some professional knowledge to understand whether the issue poses a safety hazard to the customer or user.
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