Can I change repair shops during the insurance repair process?
1 Answers
Insurance companies can compensate for repairs even if they are not done at designated repair shops, as the compensation is based on the damage assessment results, regardless of where the repairs are performed. Precautions for insurance repairs: When assessing damaged vehicle components, it is essential to first confirm with the insurance company and the repair facility which parts will be repaired and which will be replaced. This helps avoid disputes later in the repair process regarding whether damaged parts should be repaired or replaced. Same location for assessment and repair: The damage assessment location and the repair location should ideally be the same repair facility. If the vehicle is assessed at a 4S shop and the repair items and costs are confirmed, but the repairs are later performed at an independent repair shop with payment based on the 4S shop's assessment, there may be financial losses. This is because insurance companies have different pricing standards for 4S shops and independent repair shops, and the compensation is based on the actual repair shop's standards.