Yes, you can typically cancel your AAMI car insurance policy online, which is the most straightforward method for most customers. The primary way is through your online account on the AAMI website or via the AAMI app. The process is designed to be convenient, but the exact steps and any potential refund depend on your specific policy terms and how much of your premium period has passed.
To start, you’ll need to log in to your My AAMI account. Once logged in, navigate to your policy details. There should be an option to manage or cancel your policy. The system will guide you through the cancellation steps, which may include providing a reason for cancellation. It’s important to have your policy documents handy, as you might need specific details.
A key factor is the timing of your cancellation. If you cancel mid-term and have paid your premium annually, you are generally entitled to a pro-rata refund for the unused portion of the coverage, minus any applicable cancellation fees. However, if you are on a monthly payment plan, cancellation will simply stop future payments. Always review your Product Disclosure Statement (PDS) for the exact terms, as fees and refund policies can vary.
| Cancellation Factor | Details to Consider |
|---|
| Refund Eligibility | Pro-rata refund for annual premiums after deducting any fees. |
| Cancellation Fees | Check your PDS; some policies may have fees, especially if cancelled soon after inception. |
| Effective Date | Cancellation is usually effective immediately or from the end of the current payment period. |
| Proof of Insurance | You may need to provide proof of new insurance if switching companies, but this is not always required for cancellation. |
| Outstanding Claims | You cannot cancel a policy if there is an ongoing or outstanding claim associated with it. |
After completing the online process, request and save the cancellation confirmation email for your records. This serves as proof that you initiated the cancellation. If you encounter any issues online, the alternative is to call AAMI's customer service line for assistance.
