Can I Apply for a Replacement Vehicle During Car Repairs?
1 Answers
You can apply for a replacement vehicle if the repair takes over a month to resolve. According to the Three Guarantees Law: Article 19 states that during the warranty period of a household automobile product, if the repair time (including waiting time for spare parts) exceeds 5 days due to product quality issues, the consumer shall be provided with a replacement vehicle or reasonable transportation cost compensation. Within 60 days from the date the seller issues the purchase invoice or within 3,000 kilometers of driving distance (whichever comes first), if the household automobile product experiences steering system failure, brake system failure, body cracking, or fuel leakage, and the consumer chooses to replace or return the product, the seller shall be responsible for providing a free replacement or refund.