Can Display Cars Be Sold as New Cars?
1 Answers
Display cars cannot be sold as new cars; according to relevant laws in China, if a 4S store informs the customer in advance that the vehicle being sold is a display car, it is legal; however, if the customer is not informed and the car is sold as new, it constitutes fraud and violates the Consumer Rights Protection Law. Information on Buying and Selling Display Cars: If the 4S store clearly indicates that the car is a display vehicle during the sale and the customer still accepts it, there is no issue; but if the 4S store does not inform the customer, it may infringe on the customer's right to know, violating consumer rights and interests, and contradicting the Consumer Rights Protection Law; therefore, if a display car is sold as new, the customer should promptly call the consumer complaint hotline to file a complaint. Definition of a New Car: The definition of a new car should be that the vehicle remains in its factory state, meets quality standards, and has not been put into use in any form before the customer takes delivery, except for necessary use during transportation, storage, and delivery; display cars in 4S stores serve as samples for customers to experience, and their purpose is not to store vehicles, so the nature of a display car cannot be equated with that of a new car. Information on 'One Car Sold, Three Cars Compensated' for Display Cars Sold as New: Although relevant regulations stipulate a 'one car sold, three cars compensated' compensation method, if the vehicle's appearance, performance, and main functions are all in good condition, triple compensation cannot be obtained; vehicles are considered high-value commodities, and if the product has no issues, the 4S store only needs to bear the consequences of infringing on the consumer's right to choose and right to know.
