
Deaf-mute individuals can become Didi drivers. The reasons are as follows: 1. Requirements: As long as the driver has more than three years of driving experience and has no disabilities in mental, limb, or vision functions, deaf individuals can also work in this profession. 2. Benefits: Deaf Didi drivers can concentrate better, observe their surroundings attentively, focus on the road ahead, and remain vigilant about road and vehicle safety at all times. Relevant information about deaf-mute individuals working as Didi drivers is as follows: 1. Traffic authorities: They allow qualified deaf individuals to apply for driver's licenses, which has already proven that deaf individuals meet the requirements for driving motor vehicles just like non-disabled individuals. 2. Training: Disabled individuals are equal members of society, entitled to equal employment opportunities and should contribute their fair share of labor within their capabilities. As the regulatory company for Didi drivers, Didi should require all drivers, including deaf drivers (excluding carpooling services), to provide standardized operational services, without making exceptions for disabled individuals.

From a policy and regulatory perspective, as long as deaf-mute individuals hold a valid driver's license and meet the basic physical examination standards for ride-hailing drivers, they are legally permitted to drive for Didi. According to the Road Traffic Safety Law, driver's license assessments focus on driving skills rather than hearing ability. However, in practice, Didi's platform requires drivers to be capable of effective communication for service purposes, which may pose a challenge. It is advisable to attempt the application process and prepare text-based communication tools in advance. For example, in Shenzhen, there have been successful cases of deaf-mute drivers using tablets to display ride-hint cards, with passengers showing even more consideration in response.

During my volunteer work at the Disabled Persons' Federation, I interacted with several deaf and mute friends applying for ride-hailing services. Their driving skills are impeccable—they observe road conditions more attentively than ordinary people. The main challenges lie in the service process: orders must be grabbed within seconds, yet the system's phone notifications are ineffective; passenger address changes can only be communicated via app text, often proving too slow during peak hours. I suggest platforms introduce an accessible order-taking mode, such as automatic SMS dispatch. Additionally, it would help to label driver profiles with 'deaf/mute' attributes so passengers are informed in advance and more understanding. Last week, a deaf driver earned all five-star reviews through sincerity alone.

Technology solutions enable deaf and mute drivers to smoothly accept ride-hailing orders. Prepare two smartphones: install speech-to-text translation software on the primary phone to handle customer service calls, and use the secondary phone exclusively for processing order notifications. Installing an LED display in the vehicle to show order status is even better—some drivers in Guangzhou using this modification earn 6,000 yuan monthly. The key is to memorize navigation maps for silent pickup zones like airports and high-speed rail stations to avoid relying on voice guidance. Some cities now have ride-hailing assistance policies for disabled individuals; it's advisable to proactively contact local transportation authorities for registration.


