
Yes, a courier can claim car insurance, but only if they have the correct type of policy. Standard personal auto insurance policies almost always exclude coverage for accidents that occur while using your vehicle for commercial purposes, like delivery or courier services. If you get into an accident while making a delivery and only have a personal policy, your claim will likely be denied.
To be properly covered, you need a commercial auto insurance policy or a specific rideshare or delivery endorsement added to your existing policy. These are designed to cover the increased risks associated with using your car for business.
Key Differences Between Personal and Commercial Policies:
| Coverage Aspect | Personal Auto Insurance | Commercial Auto Insurance / Endorsement |
|---|---|---|
| Coverage During Work | Explicitly excluded for delivery activities. | Specifically covers accidents while working. |
| Liability Limits | Lower limits, suitable for personal use. | Higher limits to protect against business-related lawsuits. |
| Cargo Coverage | Not included. | Can include coverage for the goods you are delivering. |
| Premium Cost | Generally lower. | Higher, reflecting the greater risk and mileage. |
The critical factor is being transparent with your insurance provider. If you start working as a courier and do not update your policy, you are driving without valid insurance during work hours. In the event of a claim, the insurance company will investigate the purpose of your trip. If they find evidence of commercial activity (like a delivery app on your phone or packages in the car), the denial is almost certain. To avoid financial ruin, the safest path is to speak with your agent to ensure you have the right policy in place before you start your first delivery.

From my experience, it’s a huge gamble. Your regular insurance is for personal errands, not for business. The second you hit "accept" on a delivery app, that personal coverage often voids itself for that trip. If you get into a fender bender while that pizza’s in your car, you could be paying for everything out of your own pocket. I learned the hard way—it’s not worth the risk. Just call your insurance company and ask about adding a delivery endorsement. It costs more, but it’s cheaper than a denied claim.

The answer hinges on the specific language in your policy contract. Most personal auto policies contain a "livery conveyance" exclusion, which prohibits using the vehicle to transport goods for a fee. Insurance companies are adept at investigating claims. They will check phone records, app data, and even converse with passengers or recipients. To have a valid claim, your policy must explicitly cover commercial activities. This typically requires a separate commercial policy or a specialized endorsement, which acknowledges the increased risk and adjusts your premium accordingly.

It’s all about when the accident happens. Driving to the grocery store? You’re covered by your personal policy. Driving to deliver a package to a customer? You are likely not covered unless you’ve paid for commercial insurance. The insurance company sees delivering goods as a higher risk because you’re on the road more often and in unfamiliar neighborhoods. Before you sign up for any courier gig, the very first thing you should do is review your policy details and talk to an agent. Don’t assume you’re covered.

Technically, you can file a claim, but whether it’s paid is the real issue. I looked into this before starting my side hustle. The fine print in most standard policies is clear: they don’t cover using your car for paid deliveries. If you cause an accident during a delivery run, you could be personally responsible for all the damages—to your car, the other car, and any injuries. To protect yourself, you need a commercial policy. It increases your monthly bill, but that cost is a necessary business expense for any serious courier.


