Can cars be serviced outside of 4S stores?
2 Answers
Cars do not necessarily need to be serviced at 4S stores. The following are the differences between 4S store maintenance and external maintenance: 1. 4S store maintenance costs are high, but it offers guaranteed quality; external auto repair shops have lower costs but higher risks. At 4S stores, you can benefit from vehicle inspections tailored to your car model, as well as professional technicians and specialized tools and equipment. In terms of spare parts, 4S stores have a significant advantage, ensuring reliability and sufficient inventory, which sometimes allows for quicker replacement of parts or repairs. 2. The sourcing channels for repair parts differ. 4S stores are backed by the original manufacturers, with nearly all parts uniformly supplied by the manufacturer, guaranteeing 100% genuine and original parts, eliminating compatibility issues. While repair shops have multiple sourcing channels, the quality of parts varies widely. 3. The level of technical expertise also differs. Since 4S stores are supported by the original manufacturers, they naturally receive periodic training and professional education to enhance after-sales service. Additionally, 4S stores specialize in servicing the same type of vehicles, making them more familiar with the structure of various components. Moreover, encountering the same issues frequently enables them to resolve problems quickly, with highly skilled technicians.
You can completely skip dealership maintenance. I've been driving for seven or eight years and stopped going to dealerships long ago—it saves both money and hassle. Independent repair shops offer much lower prices. For example, an oil change at a dealership often costs 500-600 RMB, while a reputable outside shop charges just over 200 RMB with comparable quality. The key is to choose certified repair centers that stamp your maintenance manual—manufacturers must honor warranties if issues arise during coverage. Post-warranty, I often change air filters or cabin filters myself—simple to learn and cost-effective. Just avoid counterfeit parts; always use genuine ones for safety. Also, request detailed invoices listing parts sources and service items—this helps maintain resale value. Overall, outside maintenance works fine if you choose carefully and never cut corners on details.
