Can car maintenance be done outside of 4S stores?
2 Answers
Car maintenance can indeed be performed outside of 4S stores. However, it is crucial to have the service done at a qualified and reputable facility, and to ensure that all replaced parts are safe and reliable, as this serves as evidence for potential warranty claims. Regulations on Motor Vehicle Maintenance: These regulations explicitly state that manufacturers and 4S stores cannot refuse warranty services solely because maintenance was not performed at an authorized dealership. In other words, car owners have the freedom to choose their preferred service provider. Except for automakers fulfilling defective vehicle recalls or "three guarantees" (repair, replacement, return) obligations, no entity or individual may force or covertly compel car owners to use specific maintenance providers. Maintenance Considerations: If maintenance is conducted at a legitimate, certified repair shop with proper invoices issued, it becomes difficult for 4S stores to later deny warranty coverage using "lack of authorized maintenance" as an excuse when vehicle malfunctions occur.
Car maintenance can definitely be done without going to a 4S shop. I've been doing this myself for several years. There are several well-reputed repair shops near my home, and the prices are several times cheaper than at 4S shops. For basic services like oil changes and filter replacements, which cost 500-600 yuan at a 4S shop, they only charge 200 yuan. The key is to check online reviews in advance and find an experienced mechanic—avoid roadside stalls. What you save isn't just money, but also time and effort—no need to drive far to queue at a 4S shop; it can be done in half an hour right near your home. However, for complex issues like transmission or electrical faults, it's still advisable to go to a 4S shop, as small shops may lack the professional tools to diagnose the problem. For regular maintenance, choosing a non-4S shop for simple tasks is cost-effective and also supports local small businesses.
