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Can BYD's battery be covered under warranty if the chassis is damaged?

4 Answers
StJosiah
07/29/25 9:17pm
No. Because the manufacturer will consider it as man-made damage, so refuse the warranty. BYD's battery warranty policy is as follows: 1. Lifetime warranty: At present, BYD's battery warranty policy is that the first individual owner (non-operating) has a lifetime warranty for the three-electric system, while the warranty policy for the whole vehicle is 6 years or 150,000 kilometers. For the three-electric system, BYD provides a lifetime warranty. 2. Battery replacement: According to BYD's three-guarantee regulations, the battery can only be replaced free of charge when the battery attenuation is abnormal. As for the standard of this decline, BYD has not yet given an official calculation method, and the state has not formulated relevant regulations. At present, the most common saying in the industry is that if the attenuation exceeds 30%, it will be replaced free of charge.
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Manuel
08/15/25 7:48pm
As a BYD owner, I'd like to share my experience. Previously, my car's chassis was hit by a stone, causing battery failure. When I took it to the 4S store for inspection, they informed me that BYD's battery warranty only covers manufacturing issues, such as the battery failing on its own, and external impacts are not included. The warranty period is typically 8 years or 160,000 kilometers, but for man-made damages like impacts, the owner is responsible for repairs. This reminded me to be cautious of road conditions while driving, avoiding high-speed bumps or uneven roads. After an impact, battery issues might lead to leakage or even fire, which is particularly dangerous, so I recommend stopping immediately to inspect and not forcing the car to continue. If unsure whether it's covered by warranty, you can first take photos to document the damage and then contact a repair shop for diagnosis. Prevention is key—regular maintenance and using original parts can reduce accidents, ensuring long-term peace of mind and safety.
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StParker
10/17/25 2:53am
From a technical perspective, BYD's battery pack is located under the chassis, making it susceptible to physical damage such as shell cracks or wiring disruptions from impacts, which are not covered under the quality warranty. BYD's warranty only covers internal defects like rapid battery capacity degradation, while external factors including accidents require out-of-pocket repairs. After an impact, I recommend not delaying and immediately visiting a professional shop to scan the battery's condition with specialized equipment to prevent short circuits that could lead to bigger issues. Additionally, check other vehicle components such as the suspension for any collateral effects. Safe driving practices are essential to prolong battery life, so always be mindful of driving habits to avoid obstacles.
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WillowRose
11/30/25 3:38am
Want to save money on fixing battery damage from undercarriage impacts? BYD warranties usually don’t cover man-made damage, meaning you’ll have to pay for repairs or replacements out of pocket. Battery replacements are expensive, so I recommend first assessing the severity of the impact yourself. Minor issues like surface scratches might be fixable with simple solutions, but major damage requires a professional evaluation. If you have car insurance, filing a claim could cover part of the cost. Prevention is key—avoid speeding over rough roads and get regular undercarriage inspections for just a few bucks to avoid bigger expenses later. Ensuring your battery is hazard-free also protects driving safety, making it both economical and practical.
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