
Yes, you can use an OBD2 scanner from a place like AutoZone to clear diagnostic trouble codes (DTCs) on a new car, but it's generally not recommended. Clearing the codes erases the car's computer memory, including readiness monitors needed for emissions testing, and simply removes the warning light without fixing the underlying problem. On a new vehicle, this action can potentially void aspects of your warranty if it's linked to an unrepaired issue.
When a check engine light appears, the powertrain control module (PCM) stores a specific code. AutoZone employees will typically plug in a scanner to read these codes for free. While they can clear them, this is akin to dismissing a "Check Engine" alert on your phone without reading the message. The light will stay off temporarily, but if the problem persists, the code and light will return.
The most significant risk for a new car is interfering with the manufacturer's warranty. If a recurring problem leads to a major failure, the dealership's service department can see if codes have been recently cleared. If you cleared a code related to, say, a misfire and then the engine fails, the manufacturer might deny the warranty claim, arguing you ignored a clear warning sign.
The correct procedure is to read the codes first. Use the code as a starting point for diagnosis. For example, a P0420 code indicates a potential catalytic converter issue. On a new car, this should be addressed by the dealership under warranty. Having the code stored provides the technician with crucial evidence.
| Common Code | Description | Likely Cause | Recommended Action for New Car |
|---|---|---|---|
| P0301 | Cylinder 1 Misfire | Faulty spark plug, coil, or fuel injector | Dealer service immediately |
| P0455 | EVAP System Large Leak | Loose or faulty gas cap | Tighten cap, clear code, see if it returns |
| P0420 | Catalyst System Efficiency | Failing catalytic converter | Dealer service under warranty |
| P0128 | Coolant Thermostat | Thermostat stuck open | Dealer service for replacement |
| U0100 | Lost Communication | Network communication error | Dealer diagnosis required |
Instead of clearing the code, take a picture of the code screen with your phone and schedule a service appointment. This provides the technician with a direct clue, leading to a faster and potentially warranty-covered repair.

I get the urge to make that warning light disappear, but hold on. On a new car, that light is your best friend. It's telling you something's wrong while you're still under warranty. Having AutoZone clear the code is like throwing away the evidence. When you take it to the dealer, they might see the code was recently cleared and could give you a hard time about covering the repair. Just write the code down and call the dealer. Let them fix it for free.

Think of it as a trade-off between convenience and long-term protection. The scanner can clear the code, offering a quick fix. However, a new car's warranty is valuable. The safest approach is to use the scanner solely as a diagnostic tool. Get the code, research it to understand the potential severity, but leave the code stored in the system. Then, drive straight to the dealership. This way, you have a heads-up on the issue, and the service department has the data they need to properly diagnose and fix it under warranty.

As a technician, my advice is to never clear a code on a new car before diagnosis. That code is a historical record. When we plug in our professional scan tools at the dealership, we can see "pending" codes and how many times a code has been set and cleared. If you clear it, you're essentially erasing the car's memory of the problem. This makes our job harder and can raise red flags with the warranty administrator. The best course of action is to read the code, note it, and bring the car in with the light still on.

Been there. The anxiety of seeing a light on a brand-new car is real. My take is to use the AutoZone service for information, not for action. Go in, ask them to read the code, and get the printout. Thank them, but don't let them clear it. That piece of paper is your ticket to a stress-free dealer visit. You walk in, hand them the code, and say, "This is what came up." It shows you're proactive and makes the repair process transparent. You paid for the warranty, so use it to your full advantage. Let them handle the reset after the fix.


