Can any vehicle management office cancel an appointment?
2 Answers
No, cancellation of a driving test requires an application at the local vehicle management office where the test was scheduled. Below is relevant information about vehicle management offices: Definition: A vehicle management office is a direct institution under the public security system, primarily responsible for handling motor vehicle registration, modification, transfer, mortgage, and cancellation of registration. These offices are generally established at the county level or higher administrative regions. Position Supervision: Each motor vehicle and driver's license service position in a vehicle management office has the obligation to supervise the work of the previous position. If any issues are found, such as questionable procedures handed over from the previous position, violations in handling services, or non-standard filling of certificates and forms, or failure to sign and stamp as required, they should be reported to the supervisory position. The supervisory position should immediately investigate and handle the matter, and maintain a record of the handling process.
Last week, I had to cancel my DMV appointment and made a special trip, only to be told that cancellations could only be processed at the original booking location or through the same system. This is because each DMV operates on an independent database, and appointments are tied to your personal information. Arbitrarily canceling at another location would disrupt their workflow and waste resources. If you insist on going to another office, the staff won’t be able to assist you. My advice is to handle cancellations immediately via the DMV’s official app, website, or hotline—don’t delay. Late cancellations might incur a small fine (around tens of dollars) or affect future booking success rates. With busy schedules, canceling at least 24 hours in advance is safest and frees up slots for urgent cases. Get in the habit of checking email or SMS notifications to avoid unnecessary hassle from oversight.