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Can an expired ETC tag be reactivated by oneself?

2 Answers

Robyn

09/03/25 4:06am

An expired ETC tag cannot be reactivated by oneself because reactivation requires updating the information in the computer system, which can only be done by bank or ETC service center personnel. If the ETC displays "tag expired," you need to go to the ETC installation point at the highway management office to reactivate it. ETC installation process: Upon receiving the device, first check if the ETC card and electronic tag (OBU) are damaged. Press the anti-tamper button on the back of the OBU; a red light will briefly turn on, and the OLED screen will display "tag expired" or "please insert card," indicating the device is functioning normally. Clean the front windshield, ensuring the surface is smooth, clean, and dry. Then peel off the adhesive backing of the OBU and stick it to the installation location, pressing firmly for 2-3 minutes to remove any air bubbles. Insert the ETC card with the front side facing the driver and the back side facing the windshield, ensuring the chip is inserted into the OBU device. ETC activation method: Insert and remove the ETC card twice in succession until the electronic tag screen displays "Bluetooth on." If "tag expired" appears when inserting and removing the card twice without the electronic tag attached, this is normal and does not affect activation. Alternatively, you can press the button on the top of the electronic tag to enable Bluetooth directly. Turn on your phone's Bluetooth and open the corresponding mobile app (usually, a download QR code is provided on the electronic tag), then enter the device activation interface. Click "connect device" and wait patiently for the "connection successful" prompt. Once connected, upload a photo of the vehicle's front to complete the activation.

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LaAugust

09/15/25 5:42am

Last time when I was driving on the highway, I found that my ETC wasn't working, so I specifically went to the service center to ask the staff. They said there are several scenarios for ETC failure: the device may have loosened causing the tag to fall off, requiring reactivation; the device might be out of battery and needs replacement; or the linked bank card could be frozen due to unpaid fees. For the first two cases, you must visit a service outlet, unless it's a new device installed within the first seven days, which allows self-service activation via a designated app. Trying to fix older devices yourself might lock them – I almost damaged the chip when I tried to reinforce it with hot glue. The most reliable way is to visit a mobile service point near the toll station with your ID card and vehicle license; it takes just five minutes to get it sorted.

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