Can a simulated appointment be canceled?

[LaColin]

Simulated appointments can be canceled, but the cancellation must be processed through the driving school. Cancellations require 24 hours' advance notice, and after cancellation, you can make another appointment after 24 hours. Below is additional information: Canceling an appointment: If the scheduled exam plan has not yet closed, you can cancel the appointment through the [Traffic Management 12123] platform. However, if the exam plan has closed or the exam has already been successfully scheduled, canceling the exam appointment must be done at the vehicle management office, and it must be canceled at least one day before the exam. Generally, appointments can be canceled online before receiving the confirmation SMS for a successful appointment. If an applicant cannot attend the exam at the scheduled time, they must apply to cancel the appointment one day in advance. If an applicant fails to attend the exam at the scheduled time, the exam will be marked as failed. Exam attempts: Article 44 of the "Regulations on the Application and Use of Motor Vehicle Driver's Licenses" stipulates that each subject can be taken once, and if the exam is failed, a retake is allowed. If the retake is not attended or is failed again, the exam process ends, and the applicant must reschedule the exam. However, for subject two and subject three exams, rescheduling must be done at least ten days later. If the subject three safe and civilized driving knowledge exam is failed, the previously passed road driving skill exam results remain valid.

[Brown]

Previously, I helped a friend cancel a simulated reservation, which was done through the dealership's test drive system. These kinds of reservations are virtual processes anyway, so canceling is completely fine. The key is to check which platform you used to make the reservation. For example, the official website booking portal usually has a cancellation button, and the mobile app also allows you to cancel directly on the order page. However, some dealerships require cancellations to be made at least one hour in advance, and the system may lock the reservation as the scheduled time approaches. If you can't find the cancellation option, the easiest solution is to call customer service directly—just provide the reservation number, and they’ll handle it. After canceling, it's best to take a screenshot as proof in case the system experiences delays in updating. Since simulated reservations are informal anyway, there’s no need to feel guilty—just make sure not to take up slots meant for real customers.

[DelEmersyn]

In our store, we often encounter customers wanting to cancel simulated appointments. It mainly depends on the booking channel: WeChat Mini Programs allow cancellation at any time, but you need to access the personal center to do so; appointments made through third-party platforms may require contacting the merchant's backend for processing. In fact, the core purpose of simulated appointments is to familiarize customers with the process, and there is no actual resource occupancy, so cancellation is particularly simple. The only thing to note is some system's automatic locking mechanisms, such as not allowing cancellations within 30 minutes of the virtual service time, mainly to prevent system resource waste. If you're using the dealer's intranet testing system, contacting a customer service specialist for cancellation can be done in as fast as five minutes.

[MacKatherine]

The design purpose of simulated reservations is to allow consumers to experience the service process with zero risk, which naturally includes cancellation functionality. Currently, mainstream automotive brand apps feature a one-click cancellation button, usually hidden in the reservation details page. Testing three platforms revealed that the system immediately releases virtual workstation resources upon cancellation. Occasionally, there might be a delay in display, which is related to server refresh rates, but the cancellation is already effective. Some 4S stores implement soft rules, such as temporarily freezing accounts after more than five cancellations within 24 hours, but this generally doesn’t affect normal usage. For convenience, opting for major brand platforms is advisable, as their systems offer greater stability.