Can a New Car with Rust Spots Be Returned?
1 Answers
If the car is within the three-guarantee period and the rusted parts affect the driving safety, you can request a return or exchange. Below are the relevant details: 1. Rust Condition: If most rust spots are only on the surface of the paint, they are generally caused by acid rain or iron particles. Rust spots on a new car may occur if the car was stored outdoors and exposed to rain, leading to oxidation, which is considered normal. If rust spots appear on the paint shortly after taking delivery of the new car, it is not a quality issue but rather a storage problem before delivery, and you can seek compensation from the 4S store's after-sales service. 2. Removal Methods: For rust spots on a new car, you can use a clay bar to scrub; clay bars have a polishing effect and can remove stubborn stains on the car's surface. Alternatively, polishing can be used to remove the rust spots, and it can also eliminate minor scratches on the car body, but the polishing intensity should be carefully controlled.