Can a new car be serviced outside the 4S dealership?
2 Answers
New cars can indeed be serviced outside the 4S dealership. Here are specific details regarding new car maintenance: 1. During the vehicle's warranty period, it is recommended to have maintenance performed at the 4S dealership: When servicing at the 4S dealership, follow the maintenance items listed in the vehicle's maintenance manual and decline any additional services not specified in the manual. 2. A 4S dealership is an authorized service provider for a specific car brand, dedicated to servicing vehicles of that brand: The 4S dealership receives technical guidance, parts supply, and undergoes annual assessment and supervision from the manufacturer. Long-term maintenance at a 4S dealership ensures a documented service history for the vehicle. Additionally, when installing a navigation system at the 4S dealership, the installed navigation comes with a warranty period.
As a frequent driver, I believe that new car maintenance doesn't necessarily have to be done at 4S shops, but special attention should be paid to warranty issues. During the warranty period of a new car, if maintenance is performed outside, manufacturers may use this as an excuse to deny warranty coverage. However, China's Automobile Three Guarantees Law stipulates that as long as genuine parts and standardized operations are used, the warranty remains valid. I recommend first checking the user manual and following the manufacturer's requirements. Finding a reputable repair shop can save a significant amount of money—for example, oil and filter changes can cost half as much. Regular maintenance is crucial, and keeping invoices and detailed records facilitates future repairs. 4S shops have professional equipment but are expensive and inflexible with time, while outside shops offer more freedom. Don't compromise on quality for the sake of saving money—safety comes first. In short, choosing a compliant method allows you to save money while ensuring peace of mind.
