Can a new car be serviced outside of a 4S dealership?
1 Answers
Yes, there is no national regulation requiring maintenance to be performed at a 4S dealership during the warranty period. Below is an introduction regarding the first maintenance of a car: 1. The "Regulations on Motor Vehicle Maintenance" issued by the Ministry of Transport in 2015 clearly states: "The vehicle owner has the right to independently choose a maintenance operator for repairs. Except for automobile manufacturers fulfilling the recall of defective automobile products or the 'three guarantees' responsibility for automobile quality, no unit or individual may force or covertly force the designation of a maintenance operator." 2. Automobiles are no longer high-tech products, and most faults can be repaired by general repair shops. Therefore, consumers need not hold the notion that 4S dealerships are more professional. Car owners may be more concerned about the quality and authenticity of parts at roadside shops. If this is the case, car owners can purchase the necessary main supplies, such as engine oil and the three filters, online or at auto parts markets themselves, and then choose a formal or familiar repair shop to pay for the labor cost.