Can a new car be returned within seven days?
4 Answers
A new car can be returned within seven days. If the new car has a fault that meets the conditions, it can be exchanged. Within the three-guarantee validity period for household automotive products, consumers who meet the conditions for exchange or return specified in these regulations can request an exchange or return from the seller with the three-guarantee certificate and purchase invoice. Repair and exchange: If the same fault is repaired more than five times, the car can be exchanged. Within the three-guarantee validity period (the three-guarantee validity period is 2 years or 50,000 kilometers, whichever comes first), if the cumulative repair time for the car exceeds 35 days, or if the same product quality issue leads to more than five repairs, the consumer can exchange the car. This applies within 60 days from the date the seller issues the purchase invoice or within 3,000 kilometers of driving (whichever comes first).
I remember a friend who bought a new car and found an issue with the engine. He wanted to return it within seven days but discovered it wasn't possible. Unlike ordinary goods, cars don't have a seven-day no-questions-asked return policy—it mainly depends on the purchase contract you signed. Under national consumer laws, cars, as high-value items, generally require significant quality defects to qualify for replacement or partial refunds, making outright returns difficult. You should carefully review the contract terms, such as the "Three Guarantees" policy, which usually states that quality issues warrant repairs or replacements, but returns require mutual agreement. My advice is, if you encounter a problem, immediately contact the dealership to inspect the issue, keep evidence, and then negotiate a solution. Always test-drive the car multiple times before buying to avoid regrets later.
Once I helped a relative with a car purchase he wanted to return, but the salesperson said it's basically impossible within seven days. Cars are high-value items, and once the contract is signed, you can't just return them unless there's a manufacturing defect posing safety risks. Typically, contracts include warranty terms stating that quality issues should first be addressed through repairs or replacement of parts. If the car has no major problems and the buyer simply regrets the purchase, there's even less chance. The lesson I learned is to thoroughly confirm all details before buying, take multiple test drives, and carefully review return conditions or cooling-off clauses in the contract to avoid trouble later. It's best to keep all purchase documents and negotiate any issues with the 4S store rather than trying to handle them yourself.
When I bought my first new car, I wanted to return it within seven days, but after checking the information, I found it wasn't possible. Legally, there's no mandatory seven-day no-reason return policy for cars; it mainly depends on the purchase agreement. If the car has a fault, you can negotiate with the dealer for repairs or compensation; if you just don't like it, you'll likely have to bear the loss. I recommend that beginners quickly check the vehicle's condition. If there are unusual noises or abnormal instrument readings, document them and contact the seller for resolution. Don't wait until the seven days have passed—acting early can help you secure a better solution, such as replacement parts or partial compensation. In short, seek professional advice and avoid blindly requesting a return.
