Can a New Car Be Returned Due to Rust Spots?
1 Answers
If a new car is within the three-guarantee period and the rusted parts affect driving safety, you can request a return or replacement. Below are the relevant details: 1. Rust Spot Locations: If most rust spots are only on the paint surface, they are usually caused by acid rain or iron particles. Rust spots on a new car may occur if the car was stored outdoors and exposed to rain, leading to oxidation—this is normal. However, if rust spots appear shortly after purchase, it indicates a quality issue, and you can seek compensation from the 4S store. 3. Treatment Methods: For rust spots on a new car, you can use detailing clay to scrub, as it has a polishing effect that removes stubborn stains from the car's surface. Alternatively, polishing can be used to remove rust spots and minor scratches, but the polishing intensity should be carefully controlled. You can also purchase and use specialized iron particle removers.