Can a new car be repaired outside a 4S shop?

[OHarrison]

A new car can be repaired outside a 4S shop. Repair time: In a 4S shop, under normal circumstances, regular maintenance takes 2 to 3 hours. Major maintenance takes 5 to 6 hours. Minor repairs and touch-ups, which require purchasing parts externally or involve painting and bodywork, generally take 1 to 7 days. Major repairs can take half a month to a month. Factors affecting speed: The repair time depends on the maintenance or repair items required for the vehicle, whether the necessary parts are available, how many vehicles are being repaired in the workshop at the same time, and the professionalism of the repair staff. For projects requiring externally purchased parts, the repair time is determined by the speed of procurement. For projects involving insurance claims, the repair time depends on the extent of the vehicle's damage, the determination of insurance liability, and the time taken by the insurance company to confirm the claim.

[VonVivienne]

Of course, you don't have to get your new car repaired at a 4S shop! There are national regulations now, and it's completely legal for you to choose your own repair shop. However, I must remind you to keep evidence when getting repairs during the warranty period. Last time, my neighbor had his car's bumper replaced at an external shop, and when a sensor malfunctioned the following year, the 4S shop refused to cover it under warranty, claiming it was due to the external repair, which caused a lot of trouble. Actually, 4S shops charge more for a reason—their original parts and professional diagnostic equipment are top-notch, but reliable chain repair shops can achieve about 70-80% of that standard. The key is to ask in advance whether the repair shop can provide official invoices and maintenance records, as these documents can be crucial in case of warranty disputes.

[DiAdriel]

Since my new car's first maintenance last year, I've been taking it to a friend's repair shop for servicing. To be honest, the labor costs at 4S shops are too high - they quoted 200 yuan just for an air filter replacement, while outside shops charge only 50. However, be cautious when repairing accident-damaged vehicles, especially for major repairs involving body structure or electronic systems. One advantage of 4S shops is that maintenance records are directly synchronized with the manufacturer's system, which can increase resale value by several thousand yuan when selling the car later. If you choose to repair outside, I recommend supervising their work - check if the parts packaging has manufacturer codes and whether the procedures are standardized. For simple services like paint touch-ups or tire changes, you can definitely save this money.

[CharlotteMarie]

New car repairs do offer choices, but don't be lured by low prices. Some repair shops may pass off refurbished second-hand parts as genuine OEM parts. I've personally seen cases where a brand-new headlight assembly turned yellow and leaked within six months. During the warranty period, always have core components like engines and transmissions serviced at authorized 4S shops. For minor scratches where you want to save money, go to certified chain quick-service shops and insist on signing a quality guarantee agreement. Most importantly, keep all repair documents for every service, including the list of replaced part models. This way, if issues arise, you'll have solid evidence when filing complaints with manufacturers.