Can a lost ETC card be reissued?
2 Answers
ETC card can be reissued if lost. The reissuance method: The car owner needs to bring their ID card, the original and a copy of the vehicle registration certificate to the bank counter to handle the card replacement or reissuance. The installation process of the ETC device is as follows: Upon receiving the device, first check if the ETC card and the electronic tag (OBU) are damaged. Press the anti-tamper button on the back of the OBU, and the red light will briefly turn on. The OLED screen will display "Tag Invalid" and "Please Insert Card," indicating the device is functioning normally. Clean the front windshield to ensure the surface is smooth, clean, and dry. Then peel off the adhesive backing of the OBU and stick it to the installation position. Press firmly for 2-3 minutes to remove any air bubbles. Insert the ETC card with the front side facing the driver and the back side facing the windshield. The chip should be inserted into the OBU device. Method to activate the ETC device: Insert and remove the ETC card twice consecutively until the electronic tag screen displays "Bluetooth On." If inserting and removing twice without attaching the tag shows "Tag Invalid," this is normal and does not affect activation. Alternatively, press the button on the top of the electronic tag to enable Bluetooth. Turn on the phone’s Bluetooth and open the corresponding mobile app (usually a download QR code is available on the electronic tag), then enter the device activation interface. Click "Connect Device" and wait patiently for the "Connection Successful" prompt. Once connected, upload a photo of the vehicle’s front to complete activation.
As a veteran driver with over a decade of experience, I've actually lost my ETC card before and found the replacement process quite straightforward. Last year when my card went missing, I simply drove to the local ETC service center with my ID card and vehicle license. The front desk checked my records, had me fill out a loss report form, and issued me a new card on the spot. The whole process took about half an hour, with a nominal fee of 30 yuan for the replacement. The new card just needed reactivation and re-linking to my original account. Nowadays the ETC system is very reliable – no need to worry about credit or record issues after replacement. I recommend everyone keeps their service center's contact number handy. If you lose your card, don't delay – get it sorted immediately to avoid unnecessary hassle.
