Can a 4S Store Replace a New Car's Flat Tire for Free?

[Zoey]

If a new car's tire bursts, it is generally recommended to first have it inspected at the tire brand's designated assessment center. If the issue is determined to be a quality problem, the tire can be replaced for free; otherwise, the owner will need to cover the replacement cost. Low Tire Pressure: When tire pressure is too low, the wheel's sinking amount increases, radial deformation intensifies, friction between the tire tread and the ground rises, rolling resistance increases, and the internal stress of the tire body also escalates. This leads to a rapid rise in tire body temperature, softening of the tread rubber, accelerated aging, and localized delamination of the tire body along with increased tread wear. Under such conditions, if the car continues to drive at high speeds on highways, these reactions will accelerate, significantly raising the risk of a tire blowout. Overinflated Tires: Excessive tire pressure increases the tension in the tire body's cord layers, hastening the fatigue process of the cords. Particularly when driving with overinflated tires while also overloading or speeding, the internal stress on the cords further increases. This causes the tire temperature to rise quickly, accelerates rubber aging, and reduces fatigue strength. As a result, severe wear in the center of the tread, sawtooth-like wear on the sidewall patterns, and cord layer breakage may occur, leading to a tire blowout.

[StLeah]

As a young car owner who recently bought a new car, I once had a tire blowout on the highway and hurried back to the 4S store to ask if it could be replaced for free. The staff patiently explained that tire blowouts on new cars are usually caused by road conditions and are not classified as manufacturing defects, so their standard warranty does not cover them. Unless you can prove it was a factory quality issue, such as having damage records or recall notices, you would have to pay for the replacement yourself. I checked the warranty manual that came with the car and found that the tire brand offers an independent warranty, but it only covers specific defects and does not include punctures or blowouts. If you encounter a similar situation, don’t rush to spend money—first take photos to document the scene, contact the manufacturer or insurance company, as there might be road assistance services that can reimburse the cost. Overall, 4S stores won’t offer free replacements casually, but asking around can save you a lot of hassle—after all, safety comes first.

[VanEmiliano]

I've noticed that most 4S shops rarely replace new car tires for free after a blowout, unless you have a special contract or proof of defect. Tire damage is often caused by collisions or potholes while driving, and the warranty only covers quality issues. Remember to carefully read the additional service terms when buying a car—some shops offer tire insurance that covers replacement for tens of thousands of kilometers, but that needs to be purchased in advance. During regular maintenance, I often remind myself to check tire pressure and wear conditions—prevention is better than repair. If you do encounter a blowout, don’t panic; drive to the 4S shop for an assessment. Costs can range from a few hundred to over a thousand, depending on the tire brand. In short, free replacements are rare, but spending some money for peace of mind while driving a new car is worth it.

[McAmy]

Generally, a flat tire on a new car cannot be replaced for free using the 4S store's service. Tire warranties mainly cover manufacturer defects such as cracks or bulges, rather than blowouts caused by user driving factors. I recommend first checking the warranty terms provided by the tire manufacturer, as some brands like Michelin or Goodyear offer additional coverage. When repairing, the 4S store will quote based on the extent of the damage, and the cost of replacing a new tire is relatively high, making it faster and cheaper to go to a nearby tire shop. To maintain tire lifespan, keeping proper air pressure and avoiding speeding are key.

[MatteoFitz]

I also experienced a tire blowout when driving a new car years ago. The 4S store directly stated it wasn't a quality issue and couldn't handle it for free. New car warranties typically only cover component failures, such as the engine or electronic systems. External tires bursting due to road impact are considered the user's responsibility. You should carefully review the terms in the car purchase contract, as it might include tire insurance or a road service agreement covering replacement costs. I make it a habit to check tire pressure before long trips to reduce risks. If a tire blows out, contact the dealership or insurance company to see if a discounted repair can be negotiated.