Can 12580 check the car owner's phone number?
2 Answers
12580 can locate the car owner through the license plate number, but it cannot query the car owner's phone number. Below is a detailed introduction to the 12580 platform: 1. Functions: 12580 is a comprehensive information service platform provided by China Mobile for its customers. Not only can it help locate car owners for moving vehicles via license plate numbers, but it also allows users nationwide to dial 12580 at any time to inquire about various types of information such as dining, entertainment, travel, weather, transportation, and other convenience services, as well as to check and book hotels and flights. The query results will be notified to customers via voice, SMS, or MMS. 2. Privacy protection: During the vehicle-moving process, only the car owner can see the phone number of the person calling, while the car owner who needs to move the vehicle cannot see the phone number of the corresponding license plate owner. On the hotline information platform, operators can only view the user's specific phone number during the registration and entry process. In subsequent connection processes, they only use the vehicle license plate to connect both parties.
I remember when I first started driving, I also thought 12580 was an all-purpose directory service and wanted to use it to find a car owner's phone number to handle some minor matters. After dialing, the customer service representative said they could only look up publicly available business or individual contact information, and that car owner phone numbers fell under privacy protection, so specific numbers couldn't be provided. Because 12580 is primarily a lifestyle information service, not a vehicle management department, it doesn't have access to car owners' private information. As an experienced driver, I later realized that if you really need to contact a car owner, it must be through legal channels, such as using the Traffic 12123 app to query basic information or calling the police in case of disputes. When driving, we should focus more on safety details, like checking whether the car lights are working properly, rather than risking major issues by fussing over privacy matters that could compromise actual driving safety. If the car lights aren't working, check the fuses or bulbs—these are things you can handle yourself, so don't get distracted by irrelevant things.
