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Are tickets still available when online car sales are suspended?

2 Answers

DeclanLynn

07/24/25 9:58am

When encountering a suspension of online sales, you can go to the station to purchase tickets. If it's not during holidays or peak periods, tickets are generally available. Below is additional information: Notes: When purchasing tickets online, accurate and valid identification information of the passenger must be provided. These documents include four types: Chinese resident ID card, Mainland Travel Permit for Hong Kong and Macao Residents, Mainland Travel Permit for Taiwan Residents, and passport. Ticket Collection: For tickets purchased using valid ID documents other than the second-generation resident ID card, it is necessary to exchange the online ticket for a paper ticket at the station ticket window before departure. This requires the original valid ID document used for the online purchase and the order number provided by the online system. The paper ticket is then used to enter the station and board the vehicle.

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AddysonLee

08/11/25 5:12am

Don't panic when you see the ticket sales suspension notice—I've encountered this situation several times. Online sales suspensions usually just mean temporary closure of digital channels, possibly due to system upgrades or ticket allocation adjustments. Physical ticket counters and self-service machines at stations typically continue operating. Last week, the station website showed suspended sales, but I successfully purchased tickets onsite. My advice: visit the bus station's ticket hall directly (remember your ID). Alternatively, call the national transport hotline 12328 for real-time updates—their system displays seat availability across stations. If tickets are truly unavailable, promptly explore alternatives like trains or carpooling groups to avoid travel disruptions.

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