Are there any tricks when ordering a car from a 4S store without stock?
3 Answers
In the automotive market, the demand for each car model changes daily, and vehicle prices may also fluctuate significantly. If the warehouse has too many new cars, there is a risk of inventory accumulation, and the merchant's funds may also face liquidity issues. Here is an introduction to 4S stores: 1. Introduction: A 4S store, fully known as an automobile sales service 4S store, is a sales outlet that integrates automobile sales, maintenance, parts, and information services. It was introduced from Europe to China after 1998. 2. Features: 4S stores are invested and built by dealers according to the standards set by automobile manufacturers. The design inside and outside the store is unified, with huge investments, often exceeding tens of millions, luxurious and grand, and a comfortable environment. They can only sell a single brand of cars specially authorized by the manufacturer. 3. Business Scope: The 4S store model has developed extremely rapidly in China in recent years. The 4S stores in the automotive industry are a business model introduced by automobile manufacturers to meet customer needs in terms of services. The core meaning of a 4S store is 'automobile lifetime service solution.'
I encountered quite a few tricks when helping a friend order a car. The 4S shop said there was no car in stock and collected a 10,000 yuan deposit, promising delivery within two weeks. However, it took two months to notify that the car had arrived, but a 5,000 yuan decoration package had to be purchased, otherwise, we would have to continue waiting. This is clearly forcing you to pay extra. The contract also stated that 'the final interpretation right belongs to the shop,' and if the car source was not genuine, the deposit would not be refunded. It is recommended to record promises before ordering, clearly sign the terms in writing, and if any problems arise, complaining to the consumer association is more effective. Compare quotes from different shops and don’t be fooled into paying rush fees.
Ordering a car is so exhausting. I urgently need a car to commute to work, and the 4S store said it would take a month to sort it out. I paid an 8,000 deposit and waited eagerly. After a month passed, they called and said I had to purchase some dashcam for an extra 3,000 yuan to get the car, otherwise it would be delayed to next month. This is practically a trap, leveraging information asymmetry to drive up costs. Luckily, I found another store with more transparent pricing. Make sure to keep payment receipts and don’t get trapped. When ordering a car, clarify whether insurance and accessories are included.
