Are Repairs Charged During the Warranty Period?
2 Answers
During the warranty period, repairs due to quality issues are free of charge, while damages caused by other human factors must be borne by the individual. Below is an extended introduction: 1. Legal regulations stipulate: According to Article 18 of the "Regulations on the Repair, Replacement, and Return of Household Automobile Products," during the warranty period of household automobile products, if quality issues arise, consumers can have the product repaired for free (including labor and material costs) by the repairer with the three-guarantee certificate. 2. Major component issues: Within 60 days from the date the seller issues the purchase invoice or within 3,000 kilometers of driving (whichever comes first), if major components such as the engine or transmission have quality issues, consumers can choose to have them replaced for free. The types of major components in the engine and transmission are specified by the manufacturer on the three-guarantee certificate. 3. Wear-and-tear parts issues: If wear-and-tear parts of household automobile products have quality issues during their warranty period, consumers can choose to have them replaced for free. The types of wear-and-tear parts and their warranty periods are specified by the manufacturer on the three-guarantee certificate. The types of wear-and-tear parts specified by the manufacturer must comply with relevant national standards or regulations, with specific requirements to be further stipulated by the General Administration of Quality Supervision, Inspection, and Quarantine.
I've been driving for years and remember that repairs during the warranty period were basically free, as long as the problem was the car's own fault, such as engine failure or electronic system problems. Last time my braking system had a problem, I drove straight to the 4S shop and got a part replaced for free. But don't think it's a cure-all; if it's man-made damage, like hitting a wall while parking and breaking the bumper, you'll have to pay out of pocket. Read the warranty terms carefully; they're usually valid for the first three years or 50,000 kilometers for new cars, but wear parts like batteries or tires are often not covered. I suggest keeping the warranty manual handy when you buy a new car and going to an authorized repair shop promptly if there's a problem to avoid misunderstandings and save money. Also, keep your maintenance records complete so you have something to fall back on in case of disputes.
