Are Paint Surface Defects on New Cars Considered Quality Issues?
2 Answers
Paint surface defects on new cars are considered quality issues. Below is a detailed explanation of whether paint surface defects on new cars are considered quality issues: 1. Sales Contract Relationship: If a car has defects, according to the provisions of the Contract Law, if the quality does not meet the agreed standards, the party in breach shall bear the liability for breach of contract as agreed by the parties. The aggrieved party may reasonably choose to demand the other party to bear liabilities such as repair, replacement, reworking, return of goods, reduction of price or remuneration. 2. Automobile Three Guarantees Regulations: Article 20 of the "Regulations on the Liability for Repair, Replacement, and Return of Household Automobile Products" stipulates that within the validity period of the three guarantees for household automobile products, if the conditions for replacement or return as specified in these regulations are met, consumers may request the seller to replace or return the product based on the three guarantees certificate and purchase invoice.
As a long-time car owner, I recently encountered paint flaws right after switching to a new car. I was thrilled during pickup, but upon closer inspection at home, I noticed several tiny bubbles and fine scratches – clearly a quality issue. A new car's paint should be flawless; such defects indicate lax quality control during production. I immediately rushed back to the dealership to confront them. After inspection, they acknowledged it as a manufacturing defect and performed free polishing. Reflecting on this, I realize it's crucial to inspect the car thoroughly before signing for delivery – use a strong flashlight at an angle to check for common flaws like peeling clear coat, orange peel texture, or embedded dust particles, all of which fall under warranty coverage. Never attempt DIY fixes that might worsen the situation. When you pay for a new car, quality should be non-negotiable – assert your rights promptly if issues arise, without compromising the joy of daily driving.
