Are Genuine Auto Parts Not Covered by Warranty?
1 Answers
Genuine auto parts are covered by warranty, but there is a warranty period. The following are supplementary materials regarding the automobile three-guarantee policy: 1. "Regulations on the Repair, Replacement, and Return of Household Automobile Products": According to Article 12, Chapter 3 of the "Regulations on the Repair, Replacement, and Return of Household Automobile Products" (Order No. 150 issued by the General Administration of Quality Supervision, Inspection and Quarantine), sellers of household automobile products must comply with the following requirements: clearly indicate the repair network information, including the name, address, and contact number of the repairer agreed upon by the manufacturer. However, consumers have the right to independently choose a repairer from the provided network, and sellers cannot impose restrictions. 2. "Consumer Rights Protection Law": According to Article 9, Chapter 2 of the "Consumer Rights Protection Law," consumers have the right to independently choose goods or services. This means that car owners have the right to compare, evaluate, and select, and independently choose the repairer that best suits their needs during maintenance and repairs. 3. "Guiding Opinions on Promoting the Transformation and Upgrading of the Automobile Repair Industry and Improving Service Quality": Automobile manufacturers and their authorized sales and repair enterprises must not abuse automobile warranty clauses. As long as consumers correctly use, maintain, and repair automobile products in accordance with the user manual, manufacturers cannot refuse car owners the right to enjoy the "three-guarantee" policy on the grounds that the car was maintained at an external repair shop.
