Are Geely 4S maintenance shops directly operated?

[DelAndrew]

Geely 4S maintenance shops are directly operated. Meaning of 4S shop: A 4S shop is a sales outlet that integrates automobile sales, maintenance, parts, and information services. The 4S shop is a car franchise model centered on the "four-in-one" concept, including vehicle sales (Sale), spare parts (Sparepart), after-sales service (Service), and information feedback (Survey). It features a unified appearance, standardized logos, consistent management standards, and operates exclusively under a single brand. The 4S shop is a distinctive tangible market with channel consistency and a unified cultural concept, and its advantages in enhancing the brand image of automobiles and manufacturers are evident. Meaning of directly operated shops: Directly operated shops are actually secondary agents, which are different from primary agents like 4S shops. Generally, directly operated shops are subsidiaries of 4S shops, as their vehicles are sourced from 4S shops nationwide, allowing them to purchase at lower prices compared to 4S shops.

[WilliamDella]

As a long-time Geely owner who frequently visits their 4S shops, honestly speaking, Geely's 4S maintenance shops are mostly not directly operated. From what I understand, Geely primarily adopts an authorized dealership model, where the manufacturer outsources the shops to local businesses for operation. I've been to several Geely 4S shops in my city, and the staff are all locals, unlike direct-operated shops where everyone is from Geely headquarters. This authorized model has quite a few advantages, such as higher maintenance efficiency—they can quickly address local issues. However, to determine if it's directly operated, you can check if the shop's name or website states 'Geely Direct Operation,' which is generally rare. Direct-operated shops might exist in first-tier cities, but most cities have authorized ones, and maintenance costs are slightly lower. I recommend calling ahead to confirm, which saves both money and hassle.

[LaAniyah]

I always feel that Geely 4S maintenance shops are not directly operated. As someone who pays attention to the automotive industry, I've noticed that most of Geely's stores are operated through cooperative dealers. Geely only oversees authorization, while the store operations and repairs are managed by locals. Why is it designed this way? Because the authorized model allows services to better meet local needs, such as rural mechanics understanding local road conditions. Directly operated stores have high costs, so Geely chose this approach to open more shops. If car owners want to check whether a store is directly operated, they can look up the store information on the official website or app. I'd like to remind you that authorized shops also provide reliable repair quality, but it's always good to compare prices more.

[SanVera]

As a regular user, I've researched and found that most Geely 4S service centers are not directly operated by the company, but rather authorized to third-party operators. When I went for car repairs, I noticed the staff weren't directly employed by Geely - they seemed more like franchise employees. This model allows for more flexible repair services and even room for price negotiation. I'd suggest everyone ask whether it's a company-owned or authorized store before choosing a service center.