Are 4S Shops Open for Maintenance on Sundays?
2 Answers
4S shops are also open for maintenance on Sundays. As part of the service industry, 4S shops operate on weekends with staff working in shifts on Saturdays and Sundays. They are even open for repairs during holidays, including New Year's Eve and the first day of the Lunar New Year. Below is a detailed introduction to car 4S shops: 1. Sales and After-Sales Service: 4S shops can be divided into sales and after-sales service. Sales include new car sales, used car sales, bulk customer sales, and beauty and accessory sales. After-sales service includes routine maintenance, insurance accident claims, manufacturer warranty claims, and car insurance sales. 2. Brand Dealerships: As brand dealerships, 4S shops must adhere to the automaker's requirements, including uniform store design, standardized management, consistent service standards, unified brand culture, and coordinated marketing activities. Automakers also assess 4S shops' operating conditions since they represent the brand's culture and values and serve as the direct channel for customers to interact with the car brand.
I just went to the 4S dealership for maintenance last Sunday, and they are generally open on Sundays. However, the business hours vary slightly among different 4S stores. The one near me operates from 8:30 AM to 5:00 PM, with the workshop staff taking shifts for lunch breaks. It's advisable to call ahead or check their official WeChat account for business hours before heading out. If it's a minor holiday with adjusted working days, the hours might change. By the way, weekends are particularly busy for maintenance—last time I arrived at 9 AM and still had to wait in line for two hours. It's best to book a service slot three days in advance. Bringing coffee to wait is definitely better than standing around empty-handed. When making an appointment, remember to provide your license plate number so they can look up your maintenance records in the system.
